When it comes to Salon Etiquette, I think that some people get a little confused or just really don’t even know. So here are a few friendly tips to help you out. Let me know if you have anything to add!
Be on time, a little early even. When you show up late to an appointment you are not only inconveniencing the stylist but also the other clients that come in after you, because it has a tendency to have a domino effect. If you do show up late and your stylist informs you that will have to reschedule, you need to respect that decision. Ideally you want to show up a few minutes earlier, so that the assistants/reception can get you prepped. If you can not make it to your appointment, make sure you call the salon. What you want to give is at least 24 hours notice if you need to cancel an appointment, so that it gives the stylist the opportunity to fill that spot up. And whatever you do, don’t no show! It may not cost you anything to not show up, but it is money out of your stylist’s pocket. If an emergency comes up and it is last-minute, give the salon a courtesy call and explain the situation so that the stylist can at least be open for a walk-in client.
Be honest about your hair history. Don’t lie to your stylist about what chemicals you have used on your hair previous to your visit. There is no need to be embarrassed about the fact that you have used drug store hair dyes or other home chemical treatments. Your stylist isn’t asking to judge you, they are asking because it can affect the outcome of any new treatment on your hair if they aren’t properly informed.
Yes, you should tip your stylist. I’m not really sure why people get confused about whether or not you are supposed to tip a hair stylist/esthetician etc., but they do, and yes it is courteous to do so. The standard is 15-20%, depending on what you are comfortable with and how happy you are with the results. It is also nice to give $1-$3 if there is an assistant that has done your shampoo, blowdry etc.
Don’t feel obligated to talk. Chatting and getting your hair done go very well together, but if you don’t enjoy that don’t feel like you have to talk just because. Stylists usually chat all day long, so it is a bit of a nice break if a client just wants to enjoy the experience in a bit of silence.
Don’t talk on your cellphone. Trying to cut/colour hair when a phone is glued to someone’s ear is not an ideal situation, plus the entire salon doesn’t need to hear a one sided conversation. Try and save phone calls till after you are done, and maybe just stick to texting if you have to. Also, turn the ringer off and stick it on vibrate…..For the record, this rule applies to stylists as well! It is incredibly unprofessional and rude to even look at your cellphone when you are in the presence of a client.