Tag Archives: salon

Salon Etiquette

When it comes to Salon Etiquette, I think that some people get a little confused or just really don’t even know.  So here are a few friendly tips to help you out.  Let me know if you have anything to add!

Be on time, a little early even.  When you show up late to an appointment you are not only inconveniencing the stylist but also the other clients that come in after you, because it has a tendency to have a domino effect.  If you do show up late and your stylist informs you that will have to reschedule, you need to respect that decision.  Ideally you want to show up a few minutes earlier, so that the assistants/reception can get you prepped. If you can not make it to your appointment, make sure you call the salon.  What you want to give is at least 24 hours notice if you need to cancel an appointment, so that it gives the stylist the opportunity to fill that spot up.  And whatever you do, don’t no show!  It may not cost you anything to not show up, but it is money out of your stylist’s pocket.  If an emergency comes up and it is last-minute, give the salon a courtesy call and explain the situation so that the stylist can at least be open for a walk-in client.

 

Be honest about your hair history.  Don’t lie to your stylist about what chemicals you have used on your hair previous to your visit.  There is no need to be embarrassed about the fact that you have used drug store hair dyes or other home chemical treatments.  Your stylist isn’t asking to judge you, they are asking because it can affect the outcome of any new treatment on your hair if they aren’t properly informed.

 

Yes, you should tip your stylist.  I’m not really sure why people get confused about whether or not you are supposed to tip a hair stylist/esthetician etc., but they do, and yes it is courteous to do so.  The standard is 15-20%, depending on what you are comfortable with and how happy you are with the results.  It is also nice to give $1-$3 if there is an assistant that has done your shampoo, blowdry etc.

 

Don’t feel obligated to talk.  Chatting and getting your hair done go very well together, but if you don’t enjoy that don’t feel like you have to talk just because.  Stylists usually chat all day long, so it is a bit of a nice break if a client just wants to enjoy the experience in a bit of silence.

 

Don’t talk on your cellphone.  Trying to cut/colour hair when a phone is glued to someone’s ear is not an ideal situation, plus the entire salon doesn’t need to hear a one sided conversation.  Try and save phone calls till after you are done, and maybe just stick to texting if you have to.  Also, turn the ringer off and stick it on vibrate…..For the record, this rule applies to stylists as well! It is incredibly unprofessional and rude to even look at your cellphone when you are in the presence of a client.

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Choosing a Hairdresser

Whether you have recently moved or you are just seeking a change, choosing a hair stylist can be a bit daunting at times.  It ranks fairly high when it comes to service/client relationships since the majority of people get their hair done and see their stylist consistently.  Your hairdresser can often serve as a great listener, unqualified counsellor and a chair to just chat and gossip in.  But the most important aspect of the stylist’s role is how well they can interpret and execute your needs.

Here is a list I compiled to help  you out when you are seeking a new hairdresser:

  • Ask friends and even strangers.  If you see somebody’s hair that you like, don’t hesitate to ask them who did it.  A hairdresser’s best form of marketing is word of mouth as their clients are walking advertisements.
  • Book a consultation.  Consultations can be incredibly helpful when you are trying to get a feel for the stylist.  The advice and recommendations they give, and questions that they ask during the consultation can say a lot about the results that you will get with them.  They should be asking you about your chemical history, the amount of effort you are willing to put into styling your hair, your inch compared to their inch, among other questions.  And they should bring some suggestions and options to the table without being pushy.
  • Test run with a shampoo blow dry.  You can always give the stylist a test run to get a feeling for their style and abilities by booking a shampoo blow dry.  This way you can also see how they take your request and execute it, without parting with any of your locks or chemically changing them just yet.
  • You don’t have to shell out big bucks to get an amazing stylist.  Just because a stylist is charging up the wazoo does not mean that they are the best stylist ever.  If prices are higher, then the ability and experience hopefully should match, but don’t let that stop you from trying out a junior or intermediate stylist.  Natural talent spans across all spectrums of hairdressing, but go with whatever you are comfortable with.
  • With high volume salons, you will get what you pay for.  Now that being said about not having to shell out big bucks, you need to know that if you go to a high volume salon that has a revolving door of cheap cuts going all day long, you are going to get what you pay for.  Now, I am not at all saying these stylists are bad by any means, but you are going to be getting the basics at these sort of places because they want you in and out quickly as the goal is more for volume, not quality.
  • Professional behaviour can say a lot about ability.  It is okay to have expectations of professional behaviour from your stylist and if they abide by this behaviour then they are most likely a great stylist, because it shows that they care for and respect their profession.  Your hairdresser should not be answering or looking at their cell phone, gossiping about anything work related, or using any sort of profanity.  Also when you are getting a chemical service you should expect for your stylist to be checking on you or at least be around, not disappearing into the back room or outside for multiple smoke breaks.
  • Ask the receptionist.  The receptionist is the hub of the salon and they are one of the only ones in the salon that gets to see all clients as they come and go.  They know the different styles and abilities of each of the stylists and can help match you up with who will most make you happy.

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